Privacy Policy
Your data protection rights and how we safeguard your information
This Privacy Policy is effective as of January 15, 2025
Information We Collect
At meravonqilo, we collect various types of information to provide you with personalized budgeting solutions and improve our financial platform. Understanding what data we gather helps you make informed decisions about using our services.
Personal Information You Provide
- Full name, email address, and phone number during account registration
- Financial account information and transaction data for budgeting analysis
- Income details, expense categories, and financial goals you set
- Communications you send to our support team or through contact forms
- Profile preferences and notification settings you configure
Automatically Collected Data
Our platform automatically collects technical information when you interact with our services. This includes your IP address, browser type, device information, and usage patterns. We also track how you navigate through different budgeting features and which tools you use most frequently.
Data Type | Collection Method | Purpose |
---|---|---|
Account Information | User Registration | Service Provision |
Financial Data | Bank Integration | Budget Analysis |
Usage Analytics | Platform Interaction | Service Improvement |
Communication Records | Support Interactions | Customer Service |
How We Use Your Information
Your financial data serves specific purposes within our budgeting platform. We analyze spending patterns to provide personalized insights, track your progress toward financial goals, and suggest budget optimizations. This processing happens through secure, automated systems designed to protect your privacy while delivering valuable financial guidance.
Core Service Functions
- Creating personalized budget recommendations based on your spending habits
- Generating monthly financial reports and progress tracking
- Sending notification alerts for bill due dates and budget limits
- Providing comparative analysis against similar user demographics
- Offering educational content tailored to your financial situation
Beyond direct service provision, we use aggregated, anonymized data to improve our platform's effectiveness. This might involve identifying common budgeting challenges among users or developing new features that address frequently requested functionality. We never share individual financial details with third parties for marketing purposes.
Communication and Support
We use your contact information to send important account updates, security notifications, and educational resources about financial management. You can control most communication preferences through your account settings, though some security-related messages are mandatory for account protection.
Data Sharing and Third Parties
meravonqilo operates with strict data sharing principles. We work with select financial institutions and service providers to deliver our budgeting platform, but these relationships are governed by comprehensive data protection agreements that mirror our privacy commitments.
Authorized Service Providers
- Bank data aggregation services that connect your accounts securely
- Cloud hosting providers that maintain our platform infrastructure
- Payment processors for subscription billing and transaction handling
- Customer support tools that help us respond to your inquiries
- Security monitoring services that protect against fraud and unauthorized access
These partners can only access information necessary for their specific functions. They're contractually prohibited from using your data for their own purposes or sharing it with other parties. We regularly audit these relationships to ensure compliance with our privacy standards and Canadian data protection regulations.
Legal Requirements and Protection
In certain circumstances, we may disclose personal information to comply with legal obligations, protect our users' safety, or defend our legitimate interests. This might include responding to court orders, government investigations, or addressing suspected fraudulent activity. We evaluate each request carefully and disclose only the minimum information required by law.
Your Privacy Rights Under Canadian Law
As a Canadian-operated financial platform, meravonqilo complies with federal and provincial privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act) and relevant provincial privacy acts. These laws grant you specific rights regarding your personal information.
Access and Correction Rights
You have the right to request access to all personal information we hold about you, including financial data, communication records, and usage history. We'll provide this information in a clear, understandable format within 30 days of your request. If you identify errors in your data, we'll correct them promptly and notify any third parties who received the incorrect information.
- Request a complete copy of your personal information stored on our platform
- Correct inaccurate financial data or account details
- Update your communication preferences and notification settings
- Withdraw consent for specific data processing activities
- Request deletion of your account and associated data
Data Portability and Deletion
You can export your financial data in standard formats to transfer to other budgeting platforms. If you decide to close your meravonqilo account, we'll delete your personal information within 90 days, except for records we're legally required to retain for tax or regulatory purposes. Some anonymized, aggregated data may be retained to improve our services, but this cannot be traced back to you individually.
Filing Privacy Complaints
If you believe we've mishandled your personal information, you can file a complaint with our privacy officer or directly with the Privacy Commissioner of Canada. We'll investigate all complaints thoroughly and work with you to resolve any privacy concerns. You have the right to pursue these complaints without fear of retaliation or service interruption.
Data Security and Protection Measures
Protecting your financial information requires multiple layers of security. meravonqilo implements industry-standard encryption, access controls, and monitoring systems to safeguard your data throughout its lifecycle on our platform.
Technical Safeguards
- 256-bit SSL encryption for all data transmission between your device and our servers
- Advanced encryption at rest for stored financial data and personal information
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing by independent firms
- Automated threat detection and incident response systems
Our technical infrastructure is hosted in Canadian data centers that meet SOC 2 compliance standards. These facilities maintain physical security controls, including biometric access, 24/7 surveillance, and environmental monitoring. We also implement network segmentation to isolate sensitive financial data from general platform operations.
Organizational Security Practices
Beyond technology, we maintain strict policies governing employee access to personal information. Staff members receive regular privacy training and can only access user data necessary for their specific job functions. All access is logged and monitored for unusual activity. Our employees sign comprehensive confidentiality agreements and undergo background checks before handling sensitive information.
Incident Response Procedures
In the unlikely event of a security breach, we maintain detailed response procedures to minimize impact and notify affected users promptly. We'll inform you within 72 hours if your personal information is compromised, explain what happened, and outline steps we're taking to prevent future incidents. You'll also receive guidance on protecting yourself from potential consequences of the breach.
Data Retention and Disposal
meravonqilo retains personal information only as long as necessary to provide our budgeting services or comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.
Retention Periods by Data Type
- Active account data: Retained while your account remains active
- Financial transaction history: Seven years for tax and regulatory compliance
- Communication records: Three years for customer service quality assurance
- Technical logs and usage analytics: One year for platform optimization
- Marketing communication preferences: Until you unsubscribe or close your account
When retention periods expire, we securely delete personal information using methods that make recovery impossible. This includes overwriting digital storage multiple times and physically destroying any backup media. Some anonymized, statistical data may be retained indefinitely to help improve our budgeting algorithms, but this cannot be linked to individual users.
Account Closure Procedures
When you close your meravonqilo account, we begin immediate deletion of unnecessary personal information while preserving records required by financial regulations. You'll receive confirmation when the deletion process is complete, typically within 90 days. During this period, your account remains deactivated and inaccessible, but you can contact us if you need to retrieve specific information before final deletion.
International Data Transfers and Cross-Border Processing
While meravonqilo operates primarily within Canada, some of our service providers may process data in other countries with adequate privacy protections. We ensure all international transfers meet Canadian privacy standards and provide appropriate safeguards for your personal information.
Transfer Safeguards
Any cross-border data processing is governed by contracts that require foreign processors to maintain Canadian-equivalent privacy protections. We've assessed the privacy laws and practices in countries where our data might be processed, focusing on jurisdictions with strong privacy frameworks. Your personal information never travels to countries with inadequate privacy protections or government surveillance programs that conflict with Canadian privacy rights.
- Contractual data protection clauses equivalent to Canadian privacy standards
- Regular compliance audits of international service providers
- Encryption requirements for all data in transit across borders
- Immediate notification if foreign privacy practices change
- Right to request data processing remain within Canada
Cookie Policy and Website Analytics
meravonqilo uses cookies and similar technologies to enhance your platform experience and understand how users interact with our budgeting tools. These small data files help us remember your preferences, maintain your login session, and provide personalized financial insights.
Types of Cookies We Use
- Essential cookies for login authentication and security features
- Preference cookies to remember your dashboard customizations
- Analytics cookies to understand feature usage and platform performance
- Marketing cookies for relevant educational content recommendations
You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit some platform functionality, particularly personalized budget recommendations and progress tracking features. We'll always inform you about cookie requirements for specific features before you enable them.
Third-Party Analytics
We use privacy-focused analytics services to understand how users navigate our platform and identify areas for improvement. These services collect anonymized usage patterns that help us optimize the budgeting experience. No personally identifiable information or specific financial data is shared with analytics providers.
Children's Privacy Protection
meravonqilo's budgeting platform is designed for adult users who can enter into financial agreements. We don't knowingly collect personal information from children under 18 years of age. If we discover that a minor has provided personal information, we'll delete it immediately and terminate any associated account.
Parental Notification Procedures
Parents or guardians who believe their child has used our platform should contact us immediately. We'll investigate the situation, remove any collected information, and implement additional verification measures to prevent future unauthorized access. We take children's privacy seriously and cooperate fully with parents to protect minors' personal information.
Privacy Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email, platform notifications, or prominent announcements on our website. Minor updates that don't affect your rights or how we process your data may be posted without direct notification.
Change Notification Process
- 30-day advance notice for major policy changes affecting data processing
- Email notifications to all active users about significant updates
- Clear explanations of how changes impact your privacy rights
- Option to review changes before they take effect
- Right to close your account if you disagree with policy updates
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The effective date at the top of this document indicates when the current version was last updated. Continued use of our platform after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Concerns
meravonqilo Privacy Officer
303 York St, Sudbury, ON P3E 2A5, Canada
Phone: +1-888-228-5227
Email: info@meravonqilo.com
We respond to privacy inquiries within 3 business days and provide detailed explanations about how your information is handled.